AI shopping helpers became superstars this week. Tools like Perplexity Shopping and Agora used smart AI to show products customers actually want. People using these tools looked at 12% more website pages and stayed 8% longer than regular shoppers. Electronics and jewelry stores saw the biggest sales jumps from AI recommendations.

Companies now use AI dashboards that mix chat, email, and phone data into one screen. Nextiva’s system helps workers see customer histories instantly, making problems easier to fix. Real-time sentiment analysis lets managers jump into angry chats before customers get upset.

New AI safety rules emerged as businesses worry about data leaks. Radiant Security’s checklist helps companies ask vendors key questions like “Where’s our data stored?” and “How do you stop AI mistakes?”. Over 700,000 fake seller accounts got banned on Amazon using AI fraud detection.

In healthcare, medicine-picking AI reduced dangerous drug errors by 23%. DoseMe’s system checks patient records against thousands of cases to find the safest treatments. Special tools for kids’ doses will debut at a big medical conference next month.

Language tech broke barriers as Krisp’s accent adapter helped Indian call center workers sound American during sales calls. Alibaba’s Qwen2 model brought multilingual AI helpers to small shops across Asia and Africa at lower costs.

While AI speeds up service, companies still struggle with old computer systems that can’t handle new AI tools. Training workers to use AI remains a big challenge, with only 9% of companies fully ready.