Customer Support Tier 1 Agent

Momentum KitFree

Ready-to-use support agent for handling common customer queries, ticket triage, and escalation.

63 downloads290 views18 likes
Published Mar 11, 2026

Tier 1 Customer Support Agent

This configuration creates a friendly, efficient first-line support agent that handles:

  • Common FAQ responses
  • Ticket categorization and prioritization
  • Escalation to human agents when needed
  • Satisfaction surveys
  • Knowledge base article suggestions

Included Files (2)

Installation Guide

Installation

  1. Copy files to ~/.openclaw/
  2. Add your helpdesk API keys to .env
  3. Run openclaw doctor
  4. Customize FAQ responses in AGENTS.md
  5. Start with openclaw start

Compatibility

OpenClaw Version

>=2.0

Tested Models
Claude Opus 4.6GPT-4o

Earned distribution

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<a href="https://test.aiagentstore.ai/claw-setup-files/kit/customer-support-tier1?gm=claw_starter_kit&gl=claw_starter_kit_badge&gat=claw_starter_kit&gaid=YWk9B7VnAqztYcH1LYRX&ge=user%3Aseed-author-003&gs=badge_embed&gc=embed" target="_blank" rel="noopener noreferrer" style="display:inline-flex;align-items:center;gap:10px;padding:12px 16px;border-radius:18px;background:linear-gradient(135deg,#0f172a,#111827);color:#ffffff;text-decoration:none;font-family:Inter,Arial,sans-serif;font-size:13px;font-weight:700;box-shadow:0 12px 30px rgba(15,23,42,0.16);"><span style="display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;border-radius:999px;background:#34d399;color:#052e16;font-weight:800;">✓</span><span>Momentum Kit Claw Starter Kit: Customer Support Tier 1 Agent</span></a>

Badge Markdown

Use this in README files, forum posts, launch notes, or case studies.

[Momentum Kit Claw Starter Kit: Customer Support Tier 1 Agent](https://test.aiagentstore.ai/claw-setup-files/kit/customer-support-tier1?gm=claw_starter_kit&gl=claw_starter_kit_badge&gat=claw_starter_kit&gaid=YWk9B7VnAqztYcH1LYRX&ge=user%3Aseed-author-003&gs=badge_embed&gc=embed)

Public showcase

Examples built with this kit

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