This week saw major developments in how AI agents are changing work for employees worldwide. Companies are updating their employee value propositions to include AI training and support. In Spain, energy company Repsol uses AI agents that learn from workers' feedback to improve processes.

US workers at USAA are being retrained for human skills like problem-solving as AI handles technical tasks. A study showed using AI correctly can boost job performance by 40%, but using it wrong hurts results by 19%.

Many companies now use agentic AI systems that work independently but ask humans for help when stuck, like new employees. Workers need to learn both tech skills and emotional intelligence to stay valuable in AI-heavy jobs.

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