Cities are using smart computer programs called AI agents to help people get things done faster. In Bellevue, Washington (USA), a new AI system is helping with building permits by answering questions 24 hours a day. These AI agents can understand what people need and guide them through complicated forms, making the process much easier. Meanwhile, cities around the world are discovering that AI tools can help with many city services, like fixing roads, managing traffic, and checking building plans. In San Rafael (USA), the city approved its first official rules for how to use AI safely and fairly. Other cities like Los Angeles, Honolulu, and Austin (USA) are also trying AI tools to speed up their building approval processes. The good news is that these AI programs are saving time for both the city workers and the people asking for permits. However, cities are learning that they need to be careful about the rules and make sure AI is used in fair ways that help their communities.